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SMALL STEPS. USEFUL SKILLS.

Run OLED panel maintenance

Use Panasonic's panel-care process when image retention remains visible.

Panasonic · Fire TVAbout 4 minutes9 steps · 6 with pictures
Follow along on your device

Use the pictures where shown. Follow the short instructions between them.

STEP 1 OF 9

Check that your television's model number includes a Z

Check that your television's model number includes a Z (for example Z95, Z93, Z90, Z85 or Z80). W-series models are LED/LCD and don't need panel maintenance.

FOLLOW ON YOUR DEVICE01
Look for: Check that your television's model number includes a Z

A matching screen picture is not available for this step. Follow the instruction above, or open the manufacturer’s guide if your menus differ.

Open Panasonic UK Support guidance
Written guidance · take your time
Take your time. There’s no rush.
Prefer to see all the steps together?+

STEP 1

Check that your television's model number includes a Z

Check that your television's model number includes a Z (for example Z95, Z93, Z90, Z85 or Z80). W-series models are LED/LCD and don't need panel maintenance.

STEP 2

Press the Home button on your remote

An example TV remote with the Home button highlighted.
Step 2

STEP 3

Select Settings

Select the Settings cog on the right of the Home screen.

Example screen with select settings highlighted.
Step 3

STEP 4

Select Display & Audio

Example screen with select display & audio highlighted.
Step 4

STEP 5

Select Picture Settings

Example screen with select picture settings highlighted.
Step 5

STEP 6

Select the input you are watching

STEP 7

Select Screen Settings

Example screen with select screen settings highlighted.
Step 7

STEP 8

Select Panel Maintenance

Example screen with select panel maintenance highlighted.
Step 8

STEP 9

Accept the on-screen message and leave the television connected to power

Accept the on-screen message and leave the television connected to power. It takes about 10 minutes.

IF SOMETHING LOOKS DIFFERENT

A little help along the way.

Your menus may look different after an update. Look for the same control name and take your time.

I cannot find that option+

Check that this guide covers your device and software. If the names do not match, use the manufacturer’s instructions linked below for your model.

I need to go back a step+

Use Previous step or select a step number above. This changes the guide only; it does not undo anything on your device.

Are these pictures of my device?+

They are example screens showing exactly which option to select with your remote. Your names, apps, wallpaper and layout may look a little different, but the options you need are the same. Some pictures show what you should see after a step.

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