SMALL STEPS. USEFUL SKILLS.
Back up your phone
Back up supported device data to your Google Account and check what was saved.
Use the pictures where shown. Follow the short instructions between them.
STEP 1 OF 7
Open the quick panel
Swipe down from the top-right corner of the screen.
Prefer to see all the steps together?+
STEP 1
Open the quick panel
Swipe down from the top-right corner of the screen.
STEP 2
Open Settings
Tap the cog (settings) icon at the top right. You can also tap the Settings app instead.
STEP 3
Open Google services
Scroll down and tap Google services.
STEP 4
Tap All services
Tap All services near the top.
Zoe Taylor is an example account. Check this is the Google Account you want to use.
STEP 5
Open Backup
Under Backup and restore, tap Backup.
STEP 6
Choose what to save
Tick the things you want to save, then tap Confirm.
Not every app can back up all its data. Do not assume this is a complete copy of every file on your device.
STEP 7
Back up and check
Tap Back up now. Keep an internet connection and review Backup details when it finishes.
An initial backup can take up to 24 hours. Check the saved categories before relying on it or removing anything from the device.
IF SOMETHING LOOKS DIFFERENT
A little help along the way.
Your menus may look different after an update. Look for the same control name and take your time.
I cannot find that option+
Check that this guide covers your device and software. If the names do not match, use the manufacturer’s instructions linked below for your model.
I need to go back a step+
Use Previous step or select a step number above. This changes the guide only; it does not undo anything on your device.
Are these pictures of my device?+
They are example screens showing exactly where to tap. Your names, apps, wallpaper and layout may look a little different, but the options you need are the same. Some pictures show what you should see after a step.