SMALL STEPS. USEFUL SKILLS.
Block unknown calls
Stop calls that Samsung cannot identify, while keeping the setting easy to undo.
Use the pictures where shown. Follow the short instructions between them.
STEP 1 OF 5
Open Phone
Tap the green Phone app.
A close-up of the controls. Your model or network may have different options.
Prefer to see all the steps together?+
STEP 1
Open Phone
Tap the green Phone app.
A close-up of the controls. Your model or network may have different options.
STEP 2
Open the menu
Tap the three dots in the top-right corner.
A close-up of the controls. Your model or network may have different options.
STEP 3
Open Settings
Tap Settings.
A close-up of the controls. Your model or network may have different options.
STEP 4
Open Block numbers
Tap Block numbers.
A close-up of the controls. Your model or network may have different options.
STEP 5
Turn on the unknown-caller switch
Turn on Block calls from unknown numbers.
Return to this screen and switch it off if you start missing genuine calls.
The green switch shows this option is on. Switch it off again here if you miss genuine calls. Samsung notes that this feature is not available on every model.
IF SOMETHING LOOKS DIFFERENT
A little help along the way.
Your menus may look different after an update. Look for the same control name and take your time.
I cannot find that option+
Check that this guide covers your device and software. If the names do not match, use the manufacturer’s instructions linked below for your model.
I need to go back a step+
Use Previous step or select a step number above. This changes the guide only; it does not undo anything on your device.
Are these pictures of my device?+
They are example screens showing exactly where to tap. Your names, apps, wallpaper and layout may look a little different, but the options you need are the same. Some pictures show what you should see after a step.