SMALL STEPS. USEFUL SKILLS.
Restart your phone
Turn the phone off and on again to fix a frozen screen or slow performance.
Use the pictures where shown. Follow the short instructions between them.
STEP 1 OF 5
Open Quick settings
Swipe down from the top-right corner of the screen.
Need a little more help?+
If you only see a small row of icons, swipe down once more.
Prefer to see all the steps together?+
STEP 1
Open Quick settings
Swipe down from the top-right corner of the screen.
If you only see a small row of icons, swipe down once more.
STEP 2
Open the power menu
Tap the power symbol at the top right of the quick panel.
STEP 3
Tap Restart
STEP 4
Confirm
Tap Restart again to confirm.
STEP 5
Only if it is frozen
Hold the Side/Power and Volume Down buttons together for more than seven seconds, until the phone restarts.
Skip this if the normal restart worked. Do not choose a factory reset.
IF SOMETHING LOOKS DIFFERENT
A little help along the way.
Your menus may look different after an update. Look for the same control name and take your time.
I cannot find that option+
Check that this guide covers your device and software. If the names do not match, use the manufacturer’s instructions linked below for your model.
I need to go back a step+
Use Previous step or select a step number above. This changes the guide only; it does not undo anything on your device.
Are these pictures of my device?+
They are example screens showing exactly where to tap. Your names, apps, wallpaper and layout may look a little different, but the options you need are the same. Some pictures show what you should see after a step.