SMALL STEPS. USEFUL SKILLS.
Restart a frozen or slow TV
Restart the television without erasing your settings.
Use the pictures where shown. Follow the short instructions between them.
STEP 1 OF 3
Switch the TV off at the wall
Prefer to see all the steps together?+
STEP 1
Switch the TV off at the wall
STEP 2
Wait 60 seconds
STEP 3
Switch it back on
Switch it back on at the wall and turn the TV on with the remote.
IF SOMETHING LOOKS DIFFERENT
A little help along the way.
Your menus may look different after an update. Look for the same control name and take your time.
I cannot find that option+
Check that this guide covers your device and software. If the names do not match, use the manufacturer’s instructions linked below for your model.
I need to go back a step+
Use Previous step or select a step number above. This changes the guide only; it does not undo anything on your device.
Are these pictures of my device?+
They are example screens showing exactly which option to select with your remote. Your names, apps, wallpaper and layout may look a little different, but the options you need are the same. Some pictures show what you should see after a step.