SMALL STEPS. USEFUL SKILLS.
Restart your iPad
Turn your device off and back on. Choose the button layout that matches yours below.
Use the pictures where shown. Follow the short instructions between them.
STEP 1 OF 4
Open the power menu
Hold the top button until the power-off slider appears.
The blue arrows show which buttons to press.
Prefer to see all the steps together?+
STEP 1
Open the power menu
Hold the top button until the power-off slider appears.
The blue arrows show which buttons to press.
STEP 2
Turn it off
Drag the power-off slider. Wait about 30 seconds for the device to switch off.
STEP 3
Turn it on again
Hold the top button until the Apple logo appears, then release it.
STEP 4
Only if the screen is frozen
Hold the Home and top buttons together until the Apple logo appears.
Skip this step if the normal restart worked. A force restart does not factory-reset the device.
IF SOMETHING LOOKS DIFFERENT
A little help along the way.
Your menus may look different after an update. Look for the same control name and take your time.
I cannot find that option+
Check that this guide covers your device and software. If the names do not match, use the manufacturer’s instructions linked below for your model.
I need to go back a step+
Use Previous step or select a step number above. This changes the guide only; it does not undo anything on your device.
Are these pictures of my device?+
They are example screens showing exactly where to tap. Your names, apps, wallpaper and layout may look a little different, but the options you need are the same. Some pictures show what you should see after a step.