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SMALL STEPS. USEFUL SKILLS.

Block an unwanted caller

Stop one telephone number from calling or messaging you.

HMD · AndroidAbout 3 minutes5 steps · 5 with pictures
Follow along on your device

Use the pictures where shown. Follow the short instructions between them.

STEP 1 OF 5

Open Phone

Tap the Phone app on your Home screen.

FOLLOW ALONG ON YOUR SCREEN01
Example Home screen screen with Phone highlighted.
Your screen may look slightly different
Take your time. There’s no rush.
Prefer to see all the steps together?+

STEP 1

Open Phone

Tap the Phone app on your Home screen.

Example Home screen screen with Phone highlighted.
Step 1

STEP 2

Tap Recents

Tap Recents at the bottom of the screen.

Example Phone screen with Recents highlighted.
Step 2

STEP 3

Find the number

Look through the list for the number or person you want to block.

Example screen with find the number highlighted.
Step 3

STEP 4

Open the caller details

Tap the caller entry for that caller.

Example Recent call screen with the caller entry highlighted.
Step 4

STEP 5

Block the number

Choose Block or report spam, then confirm.

You can unblock the number later from the Phone app settings.

Example Caller details screen with Block or report spam highlighted.
Step 5

IF SOMETHING LOOKS DIFFERENT

A little help along the way.

Your menus may look different after an update. Look for the same control name and take your time.

I cannot find that option+

Check that this guide covers your device and software. If the names do not match, use the manufacturer’s instructions linked below for your model.

I need to go back a step+

Use Previous step or select a step number above. This changes the guide only; it does not undo anything on your device.

Are these pictures of my device?+

They are example screens showing exactly where to tap. Your names, apps, wallpaper and layout may look a little different, but the options you need are the same. Some pictures show what you should see after a step.

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