SMALL STEPS. USEFUL SKILLS.
Block an unwanted caller
Stop one telephone number from calling or messaging you.
Use the pictures where shown. Follow the short instructions between them.
STEP 1 OF 6
Open Phone
Tap the Phone handset icon.
The Phone app is at the bottom left of this Home Screen.
Prefer to see all the steps together?+
STEP 1
Open Phone
Tap the Phone handset icon.
The Phone app is at the bottom left of this Home Screen.
STEP 2
Find the unwanted caller
Find the recent call, then touch and hold its name or number.
Maria Smith is an example. Use the entry for the number you want to block.
STEP 3
Open the blocking option
Tap Block or report in the small menu.
This menu appears after holding the call entry.
STEP 4
Check the reporting choices
Check the number at the top. Untick Report call as spam unless you want to report it. Only select the scam option if appropriate.
Report call as spam is already ticked in this picture. Blocking does not require a spam or scam report.
STEP 5
Tap Block
Not sure it is the right number? Tap Cancel instead.
Block is at the bottom right of the confirmation box.
STEP 6
Check the result
Look for Blocked beneath the call entry.
The example now says Blocked. This confirms a block, not that a new call has been tested.
IF SOMETHING LOOKS DIFFERENT
A little help along the way.
Your menus may look different after an update. Look for the same control name and take your time.
I cannot find that option+
Check that this guide covers your device and software. If the names do not match, use the manufacturer’s instructions linked below for your model.
I need to go back a step+
Use Previous step or select a step number above. This changes the guide only; it does not undo anything on your device.
Are these pictures of my device?+
They are example screens showing exactly where to tap. Your names, apps, wallpaper and layout may look a little different, but the options you need are the same. Some pictures show what you should see after a step.