Independent UK technology advice — clear, honest and jargon-free.
Your deviceSharp AQUOS FQ5EG
Step 1 of 425%
What to do now

Check the cable

Make sure the device is connected with an HDMI cable, ideally to a port marked ARC or eARC for a soundbar.

Device-matched visualSharp AQUOS FQ5EG · Sharp Google TV
Sharp AQUOS FQ5EGSharp Google TV · 14:32

Back of the TV

HDMI 1
HDMI 2 (ARC)
A carefully recreated Sharp Google TV screen for Sharp AQUOS FQ5EG, based on the manufacturer's current guidance. The highlighted control shows exactly what to use next. A software update may move it slightly.