Independent UK technology advice — clear, honest and jargon-free.
Your deviceSamsung QN990F Neo QLED
Step 1 of 333%
What to do now

Try the remote first

Hold the Power button on the remote until a Restart or Power off message appears.

Device-matched visualSamsung QN990F Neo QLED · Samsung Tizen
Samsung QN990F Neo QLEDSamsung Tizen · 14:32

Power menu

Restart
Power off
Cancel
A carefully recreated Samsung Tizen screen for Samsung QN990F Neo QLED, based on the manufacturer's current guidance. The highlighted control shows exactly what to use next. A software update may move it slightly.