Independent UK technology advice — clear, honest and jargon-free.
Your deviceSamsung QN990F Neo QLED
Step 1 of 425%
What to do now

Keep the TV powered

Make sure the television is connected to the internet. Do not unplug it during an update.

Device-matched visualSamsung QN990F Neo QLED · Samsung Tizen
Samsung QN990F Neo QLEDSamsung Tizen · 14:32

Before updating

Internet connected
Power connected
A carefully recreated Samsung Tizen screen for Samsung QN990F Neo QLED, based on the manufacturer's current guidance. The highlighted control shows exactly what to use next. A software update may move it slightly.