Your deviceHisense E8Q Mini LED
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What to do now
Check the cable
Make sure the device is connected with an HDMI cable, ideally to a port marked ARC or eARC for a soundbar.
Device-matched visualHisense E8Q Mini LED · Hisense VIDAA
Hisense E8Q Mini LEDHisense VIDAA · 14:32
Back of the TV
HDMI 1
HDMI 2 (ARC)